FREQUENTLY ASKED QUESTIONS

Company Information
You were bought by Smucker, what does that mean for Nutrish? Will product quality / recipes change?
Rest assured that the focus and dedication to Nutrish product quality will continue as it has over the last ten years. Also, a portion of proceeds from sales of Nutrish will continue to be donated to The Rachael Ray Foundation, which has donated over $27.0 million to date to help animals in need.
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Will Rachael still be involved? Will Rachael still give back to animal rescue causes?
Yes, a portion of proceeds from sales of Nutrish will continue to be donated to The Rachael Ray Foundation, which has donated over $27.0 million to date to help animals in need.
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Why Smucker?
Like Ainsworth Pet Nutrition, Smucker is also a 5th generation family-run company committed to offering quality products to bring families together. Rest assured that the focus and dedication to Nutrish product quality will continue as it has over the last ten years.
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What about Smucker’s pet brands being involved in recent recalls? Do I need to worry about Nutrish?
Quality is the first Basic Belief for Smucker and is of paramount importance. Smucker has added additional safety testing to their protocols to ensure the food safety and quality of all pet foods and snacks.
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To speak with one of our Consumer Care representatives, please call 800-323-7738 weekdays between the hours of 9am and 9pm; or weekends between 9am and 5pm Eastern Time.